Centre Building (First Floor)  |   (850) 201-8545 |  Support Hours Mon - Thu: 8 a.m. - 7 p.m., Fri: 9 a.m. to 5 p.m.
 Hours are subject to change based on TCC Academic calendar

Unlock Your Account   Forgot Your Password   Change Your Password   Change Your Security Questions  

 Self-Service 

Want to find answers on your own?  Click Explore the Knowledge Base below to find self-help now.

Search the Knowledge Base

 Chat With US

Chat online with a Help Desk representative.  Click Chat With Us below.  

Chat with Us  

Ask Information Technology Chat Hours:

  • Monday-Thursday: 8:00am - 6:00pm
  • Friday: 9:00am - 4:00pm

 Help Tickets

Can't find the answer you are looking for using our Knowledge Base? You can submit a help ticket using the Submit a Help Ticket link below.

Submit a Help Ticket   My Tickets

 Need additional help, Click Here.

 Download Microsoft Office

TCC's Microsoft Office benefit allows current faculty, staff, and students to download the latest versions of Microsoft Office at no cost. Each user can install Microsoft Office on up to five devices. Click Download Microsoft Office below.

Download Microsoft Office on Your PC 

Download Microsoft Office on Your Mac

 

IT News & Updates

Wed 11/6/19 12:24 PM
The telephone issue has been resolved and all systems are fully operational.   Thank you, TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date or related personal information via email. If you receive an email requesting this information, please report it to the Help Desk.***   ***Due to Florida’s ...
Tue 11/5/19 2:14 PM
It appears that most telephone services have been restored, however, we have not received final confirmation from our service provider.  Once we receive confirmation, we will notify the campus.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date or related personal information via email. If ...
Tue 11/5/19 11:36 AM
We are currently experiencing an issue receiving inbound calls to campus numbers as well as dialing out long distance.  It has been reported that the issue is with MFN2 and is affecting multiple state agencies.  Once the issue has been resolved, we will notify the campus.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu   ...
Mon 10/7/19 11:57 AM
October is Cybersecurity Awareness month and it is also the month when all employees take data security training (which is not only good practice, but is also required by our auditors). On behalf of the College’s Executive Team, I want to thank you for all of your efforts to thwart email phishing attempts. Since 2017 the College has ...