Centre Building (First Floor)  |   (850) 201-8545 |  Support Hours Mon - Thu: 8 a.m. - 7 p.m., Fri: 9 a.m. to 5 p.m.
 Hours are subject to change based on TCC Academic calendar

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 Self-Service 

Want to find answers on your own?  Click Explore the Knowledge Base below to find self-help now.

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 Drop-in Support

Drop-in Support via Zoom is available for one on one support.  We have support options for general support as well as specific areas.  We identified these areas to ensure we have the experts on hand to get you the answers you are looking for.

Drop-In Support  

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Chat online with a Help Desk representative.  Click Chat With Us below.  

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Ask Information Technology Chat Hours:

  • Monday-Thursday: 8:00am - 5:00pm
  • Friday: 9:00am - 4:00pm

 Help Tickets

Can't find the answer you are looking for using our Knowledge Base? You can submit a help ticket using the Submit a Help Ticket link below.

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 Download Microsoft Office

TCC's Microsoft Office benefit allows current faculty, staff, and students to download the latest versions of Microsoft Office at no cost. Each user can install Microsoft Office on up to five devices. Click Download Microsoft Office below.

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IT News & Updates

Wed 5/27/20 7:31 AM
The new Zoom 5.0 client was released on April 27th.  If you have not had a chance to upgrade to Zoom 5.0, we encourage you to do so before May ...
Tue 5/5/20 11:28 AM
The new Zoom 5.0 client was released on April 27th.  If you have not had a chance to upgrade to Zoom 5.0, we encourage you to do so before May ...
Thu 4/30/20 2:41 PM
I am pleased to announce the general availability of Microsoft Teams for the College. Microsoft Teams is a collaboration tool that combines conversations, chat, file sharing, collaboration, voice calls and ...
Fri 4/24/20 12:47 PM
Colleagues: To give you more control over the security of your Zoom meetings you now have the ability to limit access to specific meetings to only members of the TCC ...
Thu 4/16/20 12:34 PM
It stands for Single Sign On. SSO allows you to use your TCC email address and password across a variety of software products so that you do not have to ...