Centre Building (First Floor)  |   (850) 201-8545 |  Support Hours Mon - Thu: 8 a.m. - 7 p.m., Fri: 9 a.m. to 5 p.m.
 Hours are subject to change based on TCC Academic calendar

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 Self-Service 

Want to find answers on your own?  Click Explore the Knowledge Base below to find self-help now.

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 Drop-in Support

Drop-in Support via Zoom is available for one on one support.  We have support options for general support as well as specific areas.  We identified these areas to ensure we have the experts on hand to get you the answers you are looking for.

Drop-In Support  

 Chat With US

Chat online with a Help Desk representative.  Click Chat With Us below.  

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Ask Information Technology Chat Hours:

  • Monday-Thursday: 8:00am - 5:00pm
  • Friday: 9:00am - 4:00pm

 Help Tickets

Can't find the answer you are looking for using our Knowledge Base? You can submit a help ticket using the Submit a Help Ticket link below.

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 Need additional help, Click Here.

 Download Microsoft Office

TCC's Microsoft Office benefit allows current faculty, staff, and students to download the latest versions of Microsoft Office at no cost. Each user can install Microsoft Office on up to five devices. Click Download Microsoft Office below.

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IT News & Updates

Firewall Issue
Thu 7/9/20 2:29 PM
We are currently experiencing a problem with the TCC’s Firewall that is causing connectivity issues on campus as well as with the TCC VPN.   We are working to resolve the ...
Holiday Phone Message
Tue 6/30/20 3:07 PM
If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:   https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805   In the future, if you ...
Zoom Meeting Requirement
Mon 6/29/20 9:42 AM
Beginning July 19th, Zoom will require that all meetings have a Passcode or a Waiting Room enabled.  For meetings that do not have either a Passcode or Waiting Room enabled ...
TCC Systems Maintenance: Friday, July 3 – Saturday, July 4, 2020
Thu 6/25/20 9:55 AM
Description:  The IT Department will be performing maintenance to TCC systems that are used to manage passwords.  If you change your password during this time, it may take 6 – ...
Technology resources to support remote work
Sun 3/22/20 4:27 PM
Dear Faculty and Staff: To support and facilitate your transition to online instruction and remote work, Information Technology has created a web page to help you quickly identify and install ...