Centre Building (First Floor)  |   (850) 201-8545 |  Support Hours Mon - Thu: 8 a.m. - 7 p.m., Fri: 9 a.m. to 5 p.m.
 Hours are subject to change based on TCC Academic calendar

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 Self-Service 

Want to find answers on your own?  Click Explore the Knowledge Base below to find self-help now.

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 Drop-in Support

Drop-in Support via Zoom is available for one on one support with no appointment necessary.  We have support options for general support as well as specific areas.  We identified these areas to ensure we have the experts on hand to get you the answers you are looking for.

Drop-In Support  

 Chat With US

Chat online with a Help Desk representative.  Click Chat With Us below.  

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Ask Information Technology Chat Hours:

  • Monday-Thursday: 8:00am - 6:00pm
  • Friday: 9:00am - 4:00pm

 Help Tickets

Can't find the answer you are looking for using our Knowledge Base? You can submit a help ticket using the Submit a Help Ticket link below.

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 Need additional help, Click Here.

 Download Microsoft Office

TCC's Microsoft Office benefit allows current faculty, staff, and students to download the latest versions of Microsoft Office at no cost. Each user can install Microsoft Office on up to five devices. Click Download Microsoft Office below.

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IT News & Updates

Zoom drop in meetings for technology support
Tue 3/31/20 4:59 PM
Colleagues: Despite the difficult time we find ourselves in, it has been wonderful to see the ways in which the TCC community has come together to continue to provide academic ...
Resolved: Avaya IX Workplace
Tue 3/31/20 1:05 PM
The issue with Avaya IX Workplace has been resolved and is fully operational.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, ...
Update: Avaya IX Workplace
Tue 3/31/20 7:29 AM
We are  continuing to experience an issue with Avaya IX Workplace and our hosted provider is working to resolve it as quickly as possible.  Once the issue is resolved, we ...
Avaya IX Workplace Issue
Mon 3/30/20 10:01 AM
We are currently experiencing an issue with Avaya IX Workplace.  Our hosted provider is aware of the issue and is working to resolve it.  Once the issue is resolved, we ...
March 30 update on Zoom: screen sharing changes and educational resources
Mon 3/30/20 7:58 AM
Colleagues: Last Friday I sent an email message to all of you letting you know that the College’s Zoom site license was available for you to use. Information on how ...