How to Reset Your Password

1.  In a web browser navigate to: passwordreset.tcc.fl.edu

2. On the Get back into your account page:
    a. Type your TCC Email Address
    b. Prove you aren't a robot by typing the characters you see on the screen
    c. Click Next


3.  On the Get back into your account page:
    a. Choose I forgot my password
    b. Click Next


4. On the Get back into your account page in verification step 1
    a. Choose the contact method (in this example we chose call my mobile phone).
    b. Type your mobile phone number with area code
    c. Click Call


5. You will receive a call from a toll free number
    a. Answer the call
    b. Press the # key to finish verification

6. On the Get back into your account page verification step 1 :
    a. Type new password
    b. Confirm new password
    c. Click Finish


7. You will see the page that your password has been reset.
Note: You will also get a Password reset notification email

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Details

Article ID: 33258
Created
Thu 7/13/17 10:09 AM
Modified
Fri 9/7/18 1:08 PM