How to Change your Default MFA Security to Microsoft Authenticator

To set up the Microsoft Authenticator app

*Note: If you already have Microsoft Authenticator installed, please proceed to Step 18.

1. On your desktop sign in to your Myprofile account from https://myprofile.microsoft.com/ page.

2. On the MyProfile page
   a. Select Security info from the left navigation pane or click the link UPDATE INFO in the Security info block


3. On the Security info page
   a. Select Add method


4. On the Add a method page
   a. Click the drop-down list arrow
   b. Select Authenticator app


5. On the Add a method page
   a. Click Add


6. Dependent on your mobile devices operating system, install the Microsoft Authenticator app (on mobile device):

    Google Android. On your Android device, go to Google Play to download and install the Microsoft Authenticator app

    Apple iOS. On your Apple iOS device, go to the App Store to download and install the Microsoft Authenticator app
 

If you're not currently on your mobile device, you can still get the Microsoft Authenticator app by sending yourself a download link from the Microsoft Authenticator page


7. On the Start by getting the app page
   Note: You must have the Microsoft Authenticator app installed on your mobile device at this time
   a. Click Next


8. On your desktop you will see the Set up your account page
   a. Remain on the Set up your account page


9. Using your mobile device

Note: the first time you're setting up the Microsoft Authenticator app, you might receive a prompt asking
 (iOS) allow the app to access your camera  or
 (Android) allow the app to take pictures and record video
You must select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step

   a. Open the Microsoft Authenticator app on your mobile device
   b. Select Add account.
   c. Select Work or school account


10. On your desktop on the Set up your account page
   a. Click Next


11. Using your mobile device
   a. Scan the the QR code from the Scan the QR code page on your desktop


12. On your Desktop computer on the Scan the QR code page
   a. Click Next (this may take a moment to authenticate)
If you get an error message click Back and rescan the QR code


13. On your desktop you will see
    a. Lets try it out


14. On your mobile device
    a. You will need to click approve


15. On your desktop
   a. You will see Notification approved


16. On the Approve Notification page
   a. Click Next to finish


17. On the Security info page you should see
   a. Microsoft Authenticator

 

18.  On the Security info page
    a. Select the Change link next to the Default sign-in method information


19.  On the Change default method page
     a. Click the drop-down list arrow
     b. Select Microsoft Authenticator - notification


20. Select Confirm

The default method used for sign-in changes to the Microsoft Authenticator app

Details

Article ID: 95807
Created
Tue 1/14/20 11:54 AM
Modified
Tue 2/4/20 2:52 PM