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Information Technology
Unable to find what you are looking for using the Knowledge Base? You can explore the categories below to Submit a Help Ticket.
Categories (16)
Passwords & Access
Get help with Password & Account Access.
Select a service below to Submit a Help Ticket.
Office 365, Email, Calendar & TEAMS
Get help with Office 365 email, calendar, and TEAMS.
Select a service below to Submit a Help Ticket.
Canvas
Get help with Canvas, TCC's primary Learning Management System (LMS).
Select a service below to Submit a Help Ticket.
Classrooms & Computer Labs
Get help with classroom and computer lab technologies.
Select a service below to Submit a Help Ticket.
Website & Faculty/Staff Portal
Get help with the Faculty/Staff Portal or the TCC Public Website.
Select a service below to Submit a Help Ticket.
Hardware, Software & Other Connected Devices
Get help with computers, laptops, tablets, software, and other devices.
Select a service below to Submit a Help Ticket.
Shared Drives & Files
Get help with accessing shared drives, folders, and files using OneDrive, SharePoint, and onsite storage.
Select a service below to Submit a Help Ticket.
Printing Services
Get help with printers.
Select a service below to Submit a Help Ticket.
Workday
Get help with Workday, TCC's human capital management (HCM) and financial management solution.
Wireless & Network
Get help with the Internet, network access, and wireless or wired connections,
Select a service below to Submit a Help Ticket.
Audiovisual & Cable TV
Get help with audiovisual needs and campus cable TV.
Select a service below to Submit a Help Ticket.
Event Setup/Support & Equipment Checkout
Schedule IT event support for an on-campus event or request equipment checkout.
Select a service below to Submit a Help Ticket.
Price Quotes
Get price quotes for hardware, software, printer supplies and audiovisual technologies.
Select a service below to Submit a Help Ticket.
Phone, Fax & Voicemail
Get help with telephone, fax and voicemail services.
Select a service below to Submit a Help Ticket.
Other TCC Systems
Get help with other TCC systems such as DocuSign, CollegeNET, Hyland OnBase, RAVE, Omatic, iModules, Ensemble Videos and Course Evaluations.
Select a service below to Submit a Help Ticket.
TeamDynamix
Get help with TeamDynamix.
Select a service below to Submit a Help Ticket.
Additional Resources
Popular Services
Report an Issue with Hardware
Report an Issue with Other TCC Systems
Report an Issue with Software
Request Hardware Installation or Relocation
Request a Change to Other TCC Systems
My Recently Visited Services
Report an Issue with Other TCC Systems
Request a Change to Other TCC Systems
Report an Issue with a Telephone Service
Request a Price Quote for Printer Supplies
Request a New Non-User/Generic Account
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