Information Technology

Unable to find what you are looking for using the Knowledge Base? You can explore the categories below to Submit a Help Ticket.

Categories (16)

Passwords & Access

Get help with Password & Account Access.

Select a service below to Submit a Help Ticket.

Office 365, Email, Calendar & TEAMS

Get help with Office 365 email, calendar, and TEAMS.

Select a service below to Submit a Help Ticket.

Canvas

Get help with Canvas, TCC's primary Learning Management System (LMS).

Select a service below to Submit a Help Ticket.

Classrooms & Computer Labs

Get help with classroom and computer lab technologies.

Select a service below to Submit a Help Ticket.

Website & Faculty/Staff Portal

Get help with the Faculty/Staff Portal or the TCC Public Website.

Select a service below to Submit a Help Ticket.

Hardware, Software & Other Connected Devices

Get help with computers, laptops, tablets, software, and other devices.

Select a service below to Submit a Help Ticket.

Shared Drives & Files

Get help with accessing shared drives, folders, and files using OneDrive, SharePoint, and onsite storage.

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Printing Services

Get help with printers.

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Eaglenet/Integrow & Workday

Get help with Eaglenet, Integrow and other related systems.

Select a category below to Submit a Help Ticket.

Wireless & Network

Get help with the Internet, network access, and wireless or wired connections,

Select a service below to Submit a Help Ticket.

Audiovisual & Cable TV

Get help with audiovisual needs and campus cable TV.


Select a service below to Submit a Help Ticket.

Event Setup/Support & Equipment Checkout

Schedule IT event support for an on-campus event or request equipment checkout.


Select a service below to Submit a Help Ticket.

Price Quotes

Get price quotes for hardware, software, printer supplies and audiovisual technologies.

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Phone, Fax & Voicemail

Get help with telephone, fax and voicemail services.

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Other TCC Systems

Get help with other TCC systems such as CollegeNET, Hyland OnBase, RAVE, Omatic, iModules, Ensemble Videos and Course Evaluations.

Select a service below to Submit a Help Ticket.

TeamDynamix

Get help with TeamDynamix.

Select a service below to Submit a Help Ticket.

Services (1)

Remote Assistance