Services A-Z (101)

Schedule technical support for audiovisual related services for College sponsored events.

A Suspicious Email is an email that attempts to gain access to personal or sensitive information, install malware or viruses, or attempt to defraud you.

Report issues accessing Workday

Report issues accessing Workday

This service is used to report an issue with a TCC Student Application.

This service is used to report an issue with a TCC Student Application.

Report an Issue with a telephone, fax or voicemail

Report issues accessing files from shared drives

Use this service if you are unable to access shared folders or network drives.

Use this service to report an outage or issue with Cable TV

This service is used to report issues with the College's Learning Management System (LMS), Instructure Canvas.

This service is used to report issues with the College's classroom/lab computers, printers, and related hardware/peripherals.

This service is used to report a problem with the College's student information system, EagleNet.

This service is used to report an issue with College Email, Calendar & Office 365

This service is used to report issues with College owned devices.

This service is used to report issues with the College's student information system, Integrow.

Report an issue with other TCC Systems

This service is used to report issues with College owned printers.

This service is used to report issues with software.

Report an issue with TeamDynamix.

Report an Issue with the Internet

This service is used to report an issue with the College's Faculty/Staff portal,

This service is used to report an issue with the College's Public Website.

Report an Issue with Wireless

Report an Issue with Workday

Report an Issue with a Workday Report

This service is used to request a change with the College's Learning Management System (LMS), Instructure Canvas.

Request a Change in TeamDynamix

This service is used to request a change with the College's Faculty/Staff portal,

This service is used to request a change on the College's Public Website.

Request a Change to a Workday Business Process

This service is used to request a change/enhancement with the College's student information system, EagleNet.

Request a change to other TCC systems

Request a Change with a telephone, fax or voicemail

This service is used to request a change with the College's student information system, Integrow.

Request a change with a Workday Application.

Request a New Data Drop

Request new frequently asked questions (FAQ) articles.

A generic account is a way to share responsibilities for accessing and managing a computer or email.

Request a New Shared Folder

This service is used to request a new team in TEAMS be created.

Request a New University Partner Email Account

Request a New Workday Integration

Request a Price Quote for Audiovisual Hardware or Supplies.

Request a Price Quote for computers, laptops, printers, and other related hardware.

Request a Price Quote for Printer Supplies.

Request a price quote for software.

This service is used to request printer installation.

Request Access to a Non-User/Generic Email Account

Request Access to a shared network drive and/or folder.

Request Access to a Shared Folder

Requesting access to another Departmental Drive

Request access to Integrow.

Request access to shared calendar

Request Access to TeamDynamix

Request access to Workday.

Request new reports or modifications to existing reports

This service is used to request hardware installation and relocation.

Request Help With Connecting to the Wireless Network

Create awareness by requesting help to promote an event, program or service. Encourage the public, prospective students, current students, media or other audiences to sign up, participate, enroll, etc. Communications & Marketing staff will recommend specific methods based on the purpose, audience, timeline, budget, and other factors. Methods may include email graphics, brochures/flyers, ads (digital, print, TV, radio), signage, news release, community calendars, etc.

TCC Channel 22 video: The Communications and Marketing Department does not have a photographer on staff and is also unable to support individual video project requests. The Department can suggest free-lance vendors to support photography and videography needs.

*Note: Some marketing services will require a financial commitment from your department.

Request help in arranging for professional photography services for your event. Photography services may involve a financial commitment from your department. For certain events of high interest, Communications & Marketing may provide photography services. C & M may also arrange photo shoots as part of larger projects with a defined purpose, audience and budget.

NOTE: The Communications and Marketing Department does not have a photographer on staff and is also unable to support individual video project requests. The Department can suggest free-lance vendors to support photography and videography needs

Promote and event to faculty and staff and let them know about an upcoming TCC event or activity. Communications vehicles include the weekly faculty/staff e-newsletter ("TCC Monday") and the event calendar on the TCC website.

Software that is used for administrative or educational purposes can be installed on college-owned equipment.

Software that is used for educational purposes can be installed on classroom computers or lab computers.

Request to checkout technology items

Request VPN Access

Request access to edit the website or request repair of a broken link or creation of a new web page.

Submit information about recent faculty/staff/student accomplishments. Depending on the nature of the accomplishment, Communications & Marketing staff may list it on the TCC website, student Merit pages or another outlet.

Workday has moved to a new site.

Request Documentation for Workday

This service is used to report issues with Workday End to End testing.

Workday requests have moved to a new site.