Information Technology

The Information Technology Knowledge Base includes answers to common questions, cool tips on technology, and self-help "How To" articles. Explore the categories below, if you are unable to find answers using the knowledge Base, you can Submit a Help Ticket.

Categories (13)

Passwords & Account Access

Get help with Password & Account Access.
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Canvas

Instructure Canvas is TCC's Learning Management System (LMS)
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Digital ID Card

Frequently asked questions for Digital ID CloudCard
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Email, Calendar & Office 365

Get help with Office 365 applications
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InSpace

An online gathering space that creates an immersive environment, enabling learners to freely move around, collaborate naturally, and connect with others as if they were in real life
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Classrooms & Computer Labs

Get help with classroom and computer lab technologies
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College Systems

Get help with other systems such as CollegeNET, Hyland OnBase, RAVE, Omatic, iModules, Ensemble Videos and Course Evaluations.
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Hardware, Software & Other Connected Devices

Get help with computers, laptops, tablets, software, printers, and other devices.
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Phone & Voicemail

Get help with telephone and voicemail services.
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Security Awareness

Get information on how to keep your data secure.
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Wireless & Network

Get help with the Internet, network access, and wireless or wired connections,
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Remote Learning and Working

These resources are to support and facilitate your transition to remote online instruction and remote work.
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ScreenBeam

ScreenBeam modernizes classrooms, conference, and meeting rooms with the latest wireless display technology. Wireless display gives presenters mobility to share content from anywhere in the room.
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