Centre Building (First Floor)  |   (850) 201-8545 |  Support Hours Mon - Thu: 8 a.m. - 5 p.m., Fri: 9 a.m. to 5 p.m.
 Hours are subject to change based on TCC Academic calendar

 TCC System Status  

 Forgot Password / Unlock Account   Change Your Password/Passphrase   Change Two-Step Verification   



Welcome to the new IT Help page!  We have streamlined the process for submitting tickets.  You will notice we only have three ticket options: Submit a Help Ticket, Request a Price Quote, and Schedule Event Support, each with only a few items that need to be filled out.  Please make sure that you put as much detailed information as you can, along with the exact location and if it’s a classroom.   Happy ticketing!
 


Help Tickets

Can't find the answer you are looking for using our Knowledge Base? You can submit a help ticket using the Submit a Help Ticket link below.

Submit a Help Ticket   My Tickets

The AskIT portal is for IT Tickets only.  To submit a Help Ticket for Workday, click here.

Self-Service 

Want to find answers on your own?  Click Explore the Knowledge Base below to find self-help now.

Search the Knowledge Base

Download Microsoft Office

TCC's Microsoft Office benefit allows current faculty, staff, and students to download the latest versions of Microsoft Office at no cost. Each user can install Microsoft Office on up to five devices. Click Download Microsoft Office below.

Download Microsoft Office on Your PC 

Download Microsoft Office on Your Mac

IT News & Updates

Fri 11/18/22 9:18 AM
If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:   https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805     In the future, if you wish to forward your phones to the holiday message, you will follow this same process.  Please make sure you bookmark this article to refer back to or ...
Mon 10/17/22 3:13 PM
Zoom will be implementing its new Software Lifecycle Policy on November 5, 2022, for all products and services.  Users who are running an end-of-life version after November 5, will not be able to join meetings via the Zoom Client and will be prompted to update or join from the Web browser.  Please see the minimum versions in the ...

Request a Price Quote 

Information Technology staff are available to consult with you about your academic and administrative computer hardware/software needs.

Request a Price Quote

Schedule Event Support

Information Technology staff are available to consult with you about your needs for campus events.

Schedule Event Support