The Ombuds may:
• Answer questions
• Help analyze the student’s situation
• Help develop options for addressing the student’s situation/concern
• Identify and explain current College policies and procedures
• Listen to the student’s concerns and complaints
• Refer the student to appropriate resource and/or arrange meetings
The Ombuds cannot:
• Advocate for specific outcomes
• Force any College office to change a decision
• Make binding or administrative decisions
• Make decisions for the student
• Make, change or set aside policy, procedures, rules or regulations
• Provide legal advice or represent students in a legal matter
• Replace or circumvent existing channels
For more information, call (850) 201-8420 or send an email to ombuds@tcc.fl.edu.