Information Technology

The Information Technology Knowledge Base includes answers to common questions, cool tips on technology, and self-help "How To" articles. Explore the categories below, if you are unable to find answers using the knowledge Base, you can Submit a Help Ticket.

Categories (13)

Passwords & Account Access

Get help with Password & Account Access.


Instructure Canvas is TCC's Learning Management System (LMS)

Digital ID Card

Frequently asked questions for Digital ID CloudCard

Email, Calendar & Office 365

Get help with Office 365 applications


An online gathering space that creates an immersive environment, enabling learners to freely move around, collaborate naturally, and connect with others as if they were in real life

Classrooms & Computer Labs

Get help with classroom and computer lab technologies

College Systems

Get help with other systems such as CollegeNET, Hyland OnBase, RAVE, Omatic, iModules, Ensemble Videos and Course Evaluations.

Hardware, Software & Other Connected Devices

Get help with computers, laptops, tablets, software, printers, and other devices.

Phone & Voicemail

Get help with telephone and voicemail services.

Security Awareness

Get information on how to keep your data secure.

Wireless & Network

Get help with the Internet, network access, and wireless or wired connections,

Remote Learning and Working

These resources are to support and facilitate your transition to remote online instruction and remote work.


ScreenBeam modernizes classrooms, conference, and meeting rooms with the latest wireless display technology. Wireless display gives presenters mobility to share content from anywhere in the room.