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Information Technology

The Information Technology Knowledge Base includes answers to common questions, cool tips on technology, and self-help "How To" articles. Explore the categories below, if you are unable to find answers using the knowledge Base, you can Submit a Help Ticket.

Categories (11)

Passwords & Account Access

Get help with Password & Account Access.

Email, Calendar & Office 365

Get help with Office 365 applications

Canvas

Instructure Canvas is TCC's Learning Management System (LMS)

AskIT Help

Get help with how to submit help tickets

Classrooms & Computer Labs

Get help with classroom and computer lab technologies

Hardware, Software & Other Connected Devices

Get help with computers, laptops, tablets, software, printers, and other devices.

Wireless & Network

Get help with the Internet, network access, and wireless or wired connections,

Security Awareness

Get information on how to keep your data secure.

TCC Systems

Get help with other TCC systems such as CollegeNET, Hyland OnBase, RAVE, Omatic, iModules, Ensemble Videos and Course Evaluations.

Phone & Voicemail

Get help with telephone and voicemail services.

Remote Learning and Working

These resources are to support and facilitate your transition to remote online instruction and remote work.

Articles (2)

How to enable access to Creative Cloud Desktop Apps on your personal device for temporary at-home

How to Retrieve Electronic Test Scanning Results